Gusto Overview

  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2011
  • Company - Private
  • Computer Hardware & Software
  • Unknown / Non-Applicable


Launched in 2012 as ZenPayroll, Gusto serves more than 100,000 businesses nationwide. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible work places ...

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Gusto Reviews

Recommend to a Friend
Approve of CEO
Joshua Reeves
Joshua Reeves
275 Ratings
Former Employee, more than 1 year

"Run the other way."

Oct 19, 2019 - Brand Ambassador in Vancouver, BC
Doesn't Recommend
Negative Outlook


Co workers were nice to work with
Positive environment


Not paid for all work hours. Scam of a payment system. Expected to be available off hours to make various phone calls and be on for “conference calls” every morning. Your phone bill will be $600 a

Advice to Management

Stop leading your vulnerable employees to believe there will be “huge opportunities.” Figure out a realistic pay system that allows employees to cover their basic needs. Don’t expect employees to
See All 495 Reviews

Diversity & Inclusion at Gusto

(133 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Gusto Reviews and are not edited or altered.

Does there seem to be diversity at Gusto?

...There are also DEEP issues regarding diversity and helping people of color and LGBTQ succeed, though much lip service is paid to these issues....Read More

Read 13 more responses

Gusto Photos

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Gusto Interviews

Getting an Interview
Applied online58%
Employee Referral17%

  1. Software Engineer Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Average Interview

    I applied online. I interviewed at Gusto (United States)


    I was sent a Calendly to talk to the recruiter. She had nothing available for over 3 weeks so I emailed asking if she had anything sooner. Rather than replying, she just sent a calendar invite for 2 days at a certain time without asking. I was appreciative she found some time, but thought it was weird she didn't ask if I was free then.

    The interview was Zoom. This could have just been a phone call since her camera was off. She gave a high level description of company and role. But then started diving into "expectations", how this may be work from home but they expect work to be done and if I wanted to slack off all day this was not the company for me, as they're paying people to work. It thought that was incredibly weird and quite obvious that's how jobs and careers work. I'm sure she had a point behind it, but I thought it was off putting.

    She then asked the question "describe a challenge you overcame in your last job". I started to answer high level, specifically a manager/product related challenge. She cut me off half way and said it was a great story but not what she asked. I asked her to clarify the question and she said "Look, I know you're nervous but I think you're doing great. Im looking for two things - are you a good fit for Gusto, box checked I think you're great, what level should you be as an engineer". I didn't really know how to respond, but I said "so you're looking for a technical answer specifically?". I began to answer the technical version of this question, she cut me off again and said "I think you're a level 2". I told her that I'm really only interested in senior positions since I've been working at that levels equivalent for some time, She told me "okay, we'll lets see how you do in the interview process and we can decide after".

    Finally she began explaining the technical process (same as every other company) and asked if I had any questions. I asked what team specifically I was interviewing for and if she could give me a high level breakdown of how product teams are organized. She then recommended that I don't ask any "filler questions" and that I could find that online.

    I was beyond shocked by this recruiter. While I'm sure she has to speak with tons of applicants, that call killed my desire to work at gusto.

    When the coordinator (different person) sent a link to schedule the technical interview, I let her know that I'm no longer interested but I'd love to give some feedback on how Gusto can improve their recruiting process. She simply forwarded me back to the recruiter...

    "Tell me about a challenge you overcome." But she meant to ask "tell me about a TECHNICAL challenge you've overcome"

    Answer Question

See All 475 interviews

Company Updates

December 11, 2019
Does this code spark joy? Check out Kent Beck, Gusto Engineer, on the What the Dev podcast for a look at his "Konmari-ish" approach to tidying code.
Shared image - Talking Agile and Test Principles with Kent Beck - What the Dev?
Talking Agile and Test Principles with Kent Beck - What the Dev?
December 6, 2019
Gusto was selected as one of the best workplaces for women.
Shared image - Best Workplaces for Women™ 2019
Best Workplaces for Women™ 2019

Gusto Awards & Accolades

  • Best Places to WorkSan Francisco Business Times2018
  • 100 Best Medium WorkplacesFortune2017

Popular Careers with Gusto Job Seekers


Gusto FAQ

(52 Questions)

All answers shown come directly from Gusto Reviews and are not edited or altered.

See questions about:

Does Gusto offer massages?

...Used to have free breakfast and lunches....

January 12, 2021

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