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      Gusto

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      Customer Engagement Representative Interview

      Sep 10, 2019
      Anonymous employee
      Denver, CO

      Other Customer Engagement Representative interview reviews for Gusto

      Customer Engagement Representative Interview

      Sep 19, 2019
      Anonymous interview candidate
      Denver, CO
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Gusto (Denver, CO)

      Interview

      It started with a phone interview, and not too long after I was sent a take home assignment. After hearing that I had been moved on to the next round, I came into the office for a site tour and 4 individual 30-minute interviews. I got a call back a few days later saying I had got the job.

      Interview questions [1]

      Question 1

      Describe an example of exemplary customer service that you have received.
      Answer question
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Gusto (Denver, CO) in Aug 2019

      Interview

      Interviewed over the phone and then did an online assessment. They didn’t want me back after the assessment. I don’t think they should base someone off of that before even meeting them. The phone interview went well and the guy was personable.

      Interview questions [1]

      Question 1

      Where do you see this helping your future goals?
      Answer question