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      Product Support Specialist Interview

      Oct 22, 2014
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Groupon (Chicago, IL) in Sep 2013

      Interview

      Initially HR contacts you via e-mail to set up a phone interview. After the phone interview you come into the office for an in person interview where you get a tour of the building with your HR rep, shadow an employee for 20 min to get to see the position in action, and then you have a one on one with the department manager. If that goes well you come back in for a second interview that is similar to the first and involves meeting the other department manager. Then you wait for your HR person to contact you.

      Interview questions [1]

      Question 1

      It's a technical position so they quiz you on your knowledge of networking.
      1 Answer

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