Working at Groupon | Glassdoor.ca

Groupon Overview

Chicago, IL (US)
5001 to 10000 employees
2008
Company - Public (GRPN)
Internet
$2 to $5 billion (CAD) per year
Amazon, Google, Facebook
At Groupon (NASDAQ: GRPN), we have a mission to become the daily habit in local commerce by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and ... Read more

Mission: Groupon’s purpose is to build strong communities through thriving small businesses.

Groupon Reviews

3.5
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Groupon CEO Rich Williams
Rich Williams
601 Ratings
  • Featured Review

    Helpful (1)

    "Overall Engaging and Fun Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Development Director in Chicago, IL (US)
    Current Employee - Merchant Development Director in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    -Excellent work life balance: work from home every other week, occasional Friday leave early, unlimited time off (most people take off 25-35 days per year), not expected to bring work home.
    -High pay: If you hit your numbers and take advantage of the additional sales competitions/incentives/pilots, you could make upwards of six figures for the year.
    -People: Overall working with engaged, excited and driven people that come from unique backgrounds/experience. Regular team outings and easy to make lifelong friends at this company.
    -Company does a good job of promoting healthy conversations with managers about career development/growth and always does engagement surveys and is constantly trying to improve (though if they are actually improving can sometimes be questionable).
    -Company does care about their employees: fun activities around the office such as Tiffany Haddish visiting for Groupon's 10 year, summer/holiday parties, Groupon Week, promoting volunteer days, catered lunches, etc.
    -In general a cool brand/product to work for, very well known if moving to a new position outside of Groupon where most are familiar with the name.

    Cons

    -Like any sales position, a lot of communication can be very unclear and misleading where they bounce from project to project and quickly give up on ones they start.
    -Favoritism across reps - many managers will pick their favorite reps and help them get promoted quickly but not help others. If you are well liked, it is easy to succeed, and if you are not well liked, you might be lightly pushed out the door. Many Sales Managers can be pretty cliquey and talk about sales reps behind their backs to other members on their team or in the department which doesn't always promote a healthy culture.
    -Questionable integrity: Multiple issues with sales reps not getting paid the correct amount and no upper management catching it. Sales reps will sometimes have to go the extra mile to itemize everything they should be getting paid for which seems unsettling. Most do not trust the commission tracking but there's no clear way of knowing if you are paid correct or not.
    -Cross department communication issues - like any large company can be frustrating to work with other departments who have different priorities/deadlines, but more frustrating when in sales and a lot of your paycheck can rely on other departments.

    Advice to Management

    Look at Groupon as a 10 year growth plan, not a 1-2 year growth plan. A lot of the "growth" the company is trying to do would be more successful if sales plans were executed thorough and thoughtfully with more research and time allocated to the projects. The company is quick to bounce from project to project, which is understandable given the industry/needing to constantly be innovative, but a lot of the projects will usually fall flat after a year or so because everyone has moved on to the next.

    Continue to promote good employees and engage on thoughtful 1:1s with them, it has gotten a lot better over the years.

    Continue rewarding employees by extra sales incentives, days off, perks, etc.

See All 2,432 Reviews

Groupon Photos

Groupon photo of: View from the new London office
Groupon photo of: Welcome to Groupon London
Groupon photo of: Gaming in the London office
Groupon photo of: New London office
Groupon photo of: New London office in Whitechapel
Groupon photo of: Grace Hopper 2017
See All PhotosSee All

Groupon Interviews

Experience

Experience
52%
23%
25%

Getting an Interview

Getting an Interview
57%
13%
13%
9
3
3
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Cadre supérieur Interview

    Anonymous Interview Candidate in Paris (France)
    No Offer
    Negative Experience
    Easy Interview

    (Translated from English)

    Application

    I applied online. The process took 1 day. I interviewed at Groupon (Paris (France)) in February-2011.

    Interview

    J'ai postulé sur le site Internet de Groupon.fr. Après une semaine, j'ai reçu un appel d'une femme très agréable membre de l'équipe de recrutement et nous avons convenu d'un rendez-vous pour une interview. Le jour de l'interview, j'ai rencontré le Manager en charge des Ressources humaines qui était très désorganisé, impoli et arrogant puisqu'il est arrivé au rendez-vous avec 15 minutes de retard et ne s'est quasiment pas excusé et a continué de répondre à son téléphone pendant l'interview.

    Nous avons principalement parcouru mes expériences passées et quelques questions sur Groupon et le business model de l'entreprise. Pas plus de questions difficiles que cela.

    Je pense que je n'étais seulement pas la personne qu'il recherchait.

    Interview Questions

    • Dites-mois ce que vous savez sur Groupon et sur notre business model ?   Answer Question
    • Que pouvez-vous apporter à l'entreprise ? Au poste ?   Answer Question
See All 954 Interviews

Groupon Awards & Accolades

  • Best Places to Work for LGBT Equality,, Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
  • Built In Chicago Top 100 Digital Tech Companies in Chicago, Built In Chicago, 2017
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