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      Genentech

      Part of Roche

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      Related searches: Genentech reviews | Genentech jobs | Genentech salaries | Genentech benefits | Genentech conversations
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      Case Manager Interview

      Jan 1, 2019
      Anonymous interview candidate
      Portland, OR
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at Genentech (Portland, OR) in Dec 2018

      Interview

      I answered all questions very professionally, I am highly qualified and I did not get the job. I feel as though racism took place. I was the only black person, I signed in first.. I got called in nearly last. They interrupted me during my answers and was very rude. They then explained that I was highly qualified, but they decided with others. I was literally a supervisor dealing with the same issues. They also gave my spouse a job she didn’t ask for way below the pay grade of the position she applied. I am certain race took a big part in this. You all need diversity. Also, they explained in the interview that based on my resume I should get either case manager or reimbursement specialist.. it’s a disappointment especially knowing that I flew out for this interview.

      Interview questions [1]

      Question 1

      Can you please describe a time you dealt Witt a difficult customer and had to involve others?
      1 Answer

      Other Case Manager interview reviews for Genentech

      Case Manager Interview

      Mar 21, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Genentech

      Interview

      There are usually two rounds with different set of managers. Sometimes they will bring in a full time employee in the panel too. Usually there’s around five questions surrounding the competencies. From my experience with multiple interviews, they really want you to focus on what you did, your behavior, or thought process in achieving your results.

      Interview questions [1]

      Question 1

      Name a time where you had a difficult customer. What was the results?
      Answer question

      Case Manager Interview

      May 23, 2022
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at Genentech

      Interview

      Not a great atmosphere when your a temporary worker. Almost all the benefits and fun perks go to full time employees. They treat you very differently if you are a temp.

      Interview questions [1]

      Question 1

      What would you do in a difficult situation related to customer service
      Answer question

      Case Manager Interview

      Mar 19, 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Genentech

      Interview

      First part of the interview process is recording yourself answering some questions and scenarios. The recording lets you choose when to start. You won't be able to go back and change what you say.

      Interview questions [1]

      Question 1

      What would you do in this situation (changes) and why are you qualified?
      Answer question
      1

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