I applied online. The process took 1 week. I interviewed at Geek Squad (New York, NY) in Mar 2015
Interview
The interview for the ARA position was quite straightforward. You are interviewed by the Geek Squad Supervisor and Geek Squad Manager and they both ask you questions related to work you've done in repairs in the past. They also ask you questions related to handling difficult customers. Overall, it wasn't a difficult interview, but you truly have to show that you care about the clients and that you know what you're doing.
Interview questions [1]
Question 1
Tell us about a time where you were able to solve a problem that no one else was able to solve.
Not too difficult, they asked common questions about computer knowledge, but mostly just cared about my customer service skills. They shared some details about the company that were helpful to me as well
I applied online. The process took 3 days. I interviewed at Geek Squad in May 2016
Interview
I worked as a CA prior to this so my interview was pretty easy. When applying for the CA position before having worked in the store it felt pretty standard.
Interview questions [3]
Question 1
Name a time you went above and beyond to help your team?
