I applied online. The process took 2 months. I interviewed at Gearset (Cambridge, England) in Feb 2024
Interview
1: screening interview
2: hiring manager
3: written assessment (you're given a scenario for which you need to respond to a fictional customer)
4: technical interview (demonstrate technical understanding of Gearset, and things that are related). Also role play.
5: values interview
Interview questions [1]
Question 1
Typical CS questions. Values interview is 2 hours, and they do put a lot of emphasis on this.
Initial call with recruiter, then there was a call with hiring manager. I appreciate the fact that I've been given feedback and the communication from recruiter was prettty solid. Overall good experience
Interview questions [1]
Question 1
Describe experience and how to handle difficult customers.
I applied online. The process took 2 weeks. I interviewed at Gearset (Cambridge, England) in Feb 2024
Interview
The hiring process was quite lengthy given the salary and seniority of the role. By the time I realised the position wasn't a good fit, I had already invested a significant amount of time, even though I was only three stages in. I felt somewhat relieved when I received a rejection email, even if the reason seemed arbitrary, following the written exercise.
