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      Gartner

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      Account Manager SMB Interview

      Dec 6, 2017
      Anonymous employee
      Egham, England

      Other Account Manager SMB interview reviews for Gartner

      Account Manager SMB Interview

      Jun 22, 2019
      Anonymous employee
      Barcelona
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Gartner (Egham, England) in Nov 2017

      Interview

      Four-round interview process. - 1st Interview: 30min phone call to briefly discuss your background, future goals and what you know about Gartner. - 2nd Interview: 90min video-call behavioural interview. STAR questions, for instance past challenges, how I tried to overcome them, and what the outcomes were. They really try to uncover more about you, such as your drive/motivation in regards to your career but life in general. Be honest and be prepared; make sure to have examples ready. - 3rd Interview: Second behavioural interview (90min video-call), this time with another recruiter. The first half of the interview consisted of more STAR questions, and the second 45mins was a Sales Role Play. STAR questions can get quite personal, but it's to see if you're the right fit for Gartner - take the questions at face value and understand that them knowing the answers to these questions will help you in the long-run. For the Sales Role Play, the best advice I can give you is to do less 'selling', it's a discovery call, so make sure to ask lots of questions and really try to learn about the client (they'll give you a client scenario e.g. an app startup in the Banking industry). Remember, your aim in a discovery call is to learn as much about the client as possible (objectives/goals/opportunities and challenges/roadblocks), meaning they talk 80% and you talk 20% of the time, and set-up next steps, such as a second phone call in a week's time. Have some Role Play questions prepared beforehand. - 4th Interview: In-person, 3-hour interview. The first hour is with an Account Executive, where your aim is to uncover how Gartner helps its clients, who Gartner's clients are and how Account Managers work with their clients. The second hour is with 3 or 4 Gartner employees, including a recruiter, Account Executive, Sales Area Manager and VP of Sales. They ask you questions about Gartner and about the role, based on what you learned in the first hour. The third hour is a Sales Role Play (discovery call), based on a case study that was sent to you a few days beforehand. It was a difficult process, they really put you through your paces, you learn a lot along the way. You need to be attentive, listen, take feedback on-board, and learn from your mistakes quickly. I worked with a great recruiter throughout.

      Interview questions [1]

      Question 1

      You're in an elevator with the CIO of a bank, tell them about Gartner in a few sentences and try to set-up next steps.
      1 Answer
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Gartner (Barcelona) in Apr 2019

      Interview

      The interview process was composed of five steps. 4 steps were interviews on the phone with recruiters, steps number 3 and 4 including a little sales role-play. The final step was in person in the Barcelona office with the recruiter that was there since the beginning of the process, a manager and the VP of sales. Overall, the process was very smooth and I was very well accompanied receiving constructive feedback (very helpful!) from the recruiter between each step. They really want you to do well and give you all the info you need to succeed. Special thanks to Roberta !

      Interview questions [3]

      Question 1

      Describe a time when you showed integrity in your work.
      1 Answer

      Question 2

      Why Gartner? Why sales? Convince us.
      1 Answer

      Question 3

      Talk about yourself.
      1 Answer

      Account Manager SMB Interview

      Jul 9, 2018
      Anonymous employee
      Egham, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Gartner (Egham, England)

      Interview

      4 rounds of interviews: 1. Initial phone call & Gartner Introduction 2. Phone call consisting of "Tell me a time when" questions 3. Continuation of stage 2 with more detail and a phone call role play 4. Assessment day with another role play From my experience the recruitment process overall was excellent. It was was well organised and they gave candidates tangible feedback on how to improve. The company is big on coaching and likes people who can take advise and continually develop. If you have done sales before it should be challenging but not too difficult. Also make sure you apply for other jobs simultaneously as I feel the company took me more seriously when they knew I was applying for multiple roles.

      Interview questions [1]

      Question 1

      What's the difference between Gartner and a management consultancy company? What do Gartner's executive presence, will to win, pathway to gold and clockspeed traits mean? Why Sales? Why Gartner?
      Answer question

      Account Manager SMB Interview

      Jun 12, 2018
      Anonymous employee
      Egham, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Gartner (Egham, England) in Jun 2018

      Interview

      A 4-stage interview process, with the initial 2 on the phone, the 3rd being video and the 4th and final stage being a panel interview after spending some time in the offices with the opportunity to talk to members of the Recruitment team, and a recently hired salesperson.

      Interview questions [2]

      Question 1

      What's your understanding of the role?
      Answer question

      Question 2

      Describe Gartner as if you were talking to someone (in a variety of circumstances)
      Answer question
      1