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      Fortinet

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      Technical Support Engineer Interview

      May 27, 2020
      Anonymous interview candidate
      Vancouver, BC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Fortinet (Vancouver, BC) in Mar 2020

      Interview

      Basically 2 steps: online test and then in person interview. I thought i aced the interview. Almost answered everything But oh well it is what it. The only i mistake that I think i made in the hindsight is that probably i went into some unnecessary details in some of the questions. So try to stick to the point. Good luck to everyone

      Interview questions [1]

      Question 1

      1. What is STP? 3. OSI Layers and different protocols at each layer 3 4. What is DHCP? 6. Examples of UDP and TCP? 7. ARP Resolution 8. What is STP and different stages across STP/Root Bridge election/Rootport/Desginated ports? 10. POP3 v SMTP 11. IPSec (Tunnel/Transport/AH/ESP/Aggressive/Quick/) 12. What is a process 13. What is VOIP and advanatages 14. What is a ransomware 15. What is stateful/Stateless FW 16. DNS/DHCP 17. OSPF purpose and different types of routers in OSPF 18. Basic BGP questions 19. Some questions on Wireshark 20. IPS/IDS 21. What is an OS? So basically everything in CCNA, some deep dive and some basic.
      2 Answers
      29

      Other Technical Support Engineer interview reviews for Fortinet

      Technical Support Engineer Interview

      Dec 28, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Fortinet in Nov 2025

      Interview

      I spent more than 20+ hours on 5+ interviews, including a 5 hour take home test and going to their office for 3 consecutive interviews. Then I waited 1.5 months for a rejection without explanation. No respect for our time.

      Interview questions [1]

      Question 1

      Specific questions about processes that should be written down.
      Answer question

      Technical Support Engineer Interview

      Oct 13, 2025
      Anonymous interview candidate
      London, England
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Fortinet (London, England)

      Interview

      Great interview experience! The focus was on networking fundamentals like LAN, OSPF, TCP/IP, and the OSI model. The questions were technical but fair, testing both theoretical knowledge and practical application. A great way to assess networking expertise.

      Interview questions [1]

      Question 1

      Whats the difference between VLAN and VXLAN?
      Answer question

      Technical Support Engineer Interview

      Dec 25, 2024
      Anonymous interview candidate
      Ottawa, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Fortinet (Ottawa, ON) in Dec 2024

      Interview

      I had interview for the “Technical support Engineer” at Fortinet on Dec 6th 2024. After first questions, "what is the 7 OSI layers and the sample protocol for each layer", the interviewer told me show him my keyboard, because he felt, I am looking too much bottom of the screen. then he asked me to share my screen. and he said that I am using chatgpt for cheating. That chatgpt question was VRF leaking related to my task for my current job. I have more that 15 years experience as a network engineer and consultant. I spent time to pass NSE4 certificate for this role requirement and planned to relocate to Ottawa. the interviewer stop interview easily. The interviewer didn't even turn his webcam.

      Interview questions [1]

      Question 1

      What is OSI model layers and sample protocols.
      Answer question