I interviewed at Fidelity National Financial (Irvine, CA)
Interview
Very pleasant and casual
Phone interview 1st and then in person
Was asked Basic help desk and support questions, customer experience and a couple of situational questions. Received offer at the interview
Interview questions [1]
Question 1
How many years phone support/ troubleshooting experience I had
I applied through other source. The process took 4 weeks. I interviewed at Fidelity National Financial (Concord, CA) in Mar 2011
Interview
Questions about networking and business type applications. Questions about past experiences and other work you were involved in. Questions on on hardware, applications and networking. Lots of technical support questions as well as ways to handle users and effective methods in resolving issues quick.
