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      Program Manager Customer Experience Interview

      Mar 27, 2020
      Anonymous employee
      Accepted offer
      Positive experience

      Other Program Manager Customer Experience interview reviews for Fastly

      Program Manager - Customer Experience Interview

      Mar 24, 2020
      Anonymous employee
      Denver, CO
      Accepted offer
      Difficult interview

      Application

      The process took 2 months. I interviewed at Fastly

      Interview

      Once I applied to Fastly and started the interview process, I felt like I was in good hands. I went through several interviews both on Zoom and in person at the Denver office. During the about 2 month interview process, Faslty's HR team touched base with me weekly keeping me updated. When Fastly decided to move forward with a different Candidate, HR made it very clear to me that Fastly wanted to keep me in their talent pool and would reach out once there was another opening. True to their word, about 2 months later another positioned opened, Fastly reached out to me and now I am Fastlyan and could not be happier

      Interview questions [1]

      Question 1

      What challenges did I face during a recent project and how did I overcome them
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Fastly (Denver, CO) in Aug 2019

      Interview

      I applied via Indeed.com for a work from home position. A Fastly recruiter contacted me by email a week or so after my application to schedule a short screening interview. After the initial screening, and over the course of the next month I had five separate web conference interviews with various members of the team hiring for the position. The final interview stage was on site in Denver. Fastly flew me out the day before the interview, I then had four face to face interviews where I was asked questions about Fastly, my experience, and scenario questions on how to manage client facing projects.

      Interview questions [1]

      Question 1

      I was shown pictures of five Fastly products, and was asked to describe three of them in detail as if I was working with a client to explain how each solution worked.
      1 Answer
      1