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      Family Video

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      Family Video interviewsFamily Video Customer Service Representative interviewsFamily Video interview


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      Customer Service Representative Interview

      Feb 14, 2012
      Anonymous interview candidate
      Niles, OH
      No offer
      Negative experience
      Easy interview

      Application

      The process took 3 days. I interviewed at Family Video (Niles, OH) in Jan 2012

      Interview

      Spoke with a very young individual who did not even introduce himself. Asked about my hobbies, movie & gaming preferences and strayed from my qualifications and questions concerning the job. All questions that I answered on the application were asked again as if the store manager did not bother to look at the application prior to my interview appointment. To top if off the interview was held on the sales floor amongst customers and other employees.

      Interview questions [2]

      Question 1

      What are your hobbies?
      Answer question

      Question 2

      You do understand this is a business and we don't sit around and watch movies all day, don't you?
      Answer question

      Other Customer Service Representative interview reviews for Family Video

      Customer Service Representative Interview

      Jan 28, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Family Video

      Interview

      They have you take several timed tests for part of the interview process. The tests involve things such as alphabetizing, math, and others. Besides the tests, they also do the typical spoken interview with questions.

      Interview questions [1]

      Question 1

      Who is your role model and why?
      Answer question

      Customer Service Representative Interview

      Sep 23, 2019
      Anonymous employee
      Omaha, NE
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Family Video (Omaha, NE) in Sep 2019

      Interview

      Short - asked what I wanted in a job and what I'd bring to the table. Offer made on the spot. Pretty standard interview process. I guess I have to write 30 words so now I'm there.

      Customer Service Representative Interview

      Aug 25, 2016
      Anonymous employee
      Peoria, IL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Family Video (Peoria, IL)

      Interview

      The interview process was in 3 parts. I first met with the regional manager for one interview. Then i met with the regional manager again for a timed math and problem solving test. Lastly, i met with the district manager for the final interview. Overall, wasn't too terrible of a process, definitely not the most difficult I've ever had.

      Interview questions [1]

      Question 1

      Name a time you handled something difficult
      Answer question
      1

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