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      Product Support Owner Interview

      Sep 13, 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at FIS in Sep 2021

      Interview

      Submitted the application on their website. Received an email from their recruiter at the end of a (typical) workday, explaining she'd like to set up a 15 minute phone screening the same day or the following day, and to respond back with available times. Responded to the email later that evening when I saw it, with my availability. I never heard back from the recruiter. 3 days later just shy of 5am I received an auto rejection email regarding the position. I forwarded that email to the recruiter and also responded through our original email trail, asking for clarification due to the conflicting communications. I never received a response. At the very least I would have appreciated a response as to why they were interested in me and then changed their mind. Found this to be very unprofessional. I suppose if this is the way things are with FIS I'd be weary to continue the process with them.

      Interview questions [1]

      Question 1

      I would like to conduct a 15 minute screen with you today or tomorrow. Please send me several available times.
      1 Answer
      5
      avatar
      FIS response
      4y
      Thank you for your feedback on your application and interview process. This is not a typical interview experience and we will investigate internally to ensure a similar experience doesn’t happen again. Thank you for your time and effort – we know there are a lot of career opportunities out there. We hope you will stay connected with us through our Career Page and register for our Talent Community - https://careers.fisglobal.com/us/en/jointalentcommunity?applyType=JTC for regular updates on relevant and matching job openings at FIS.