Applied in mid-October, application ignored. Saw the same role relisted in December and re-applied. Received a generic decline email, despite my CV being almost a word-for-word match to the job spec. Sent an email to two senior members of the recruitment team asking for feedback, both of which were totally ignored.
Saw the same role relisted again in February and sent another message to the (new) listed job poster. Received a reply a month later and subsequently set up an interview with the in-house recruiter, which led to a second interview with the hiring manager two weeks later. During the interview, I was told that Expedia "hires for capability" and "hires for pace" - I resisted the urge to tell him that I had applied to the role 5 months ago and followed up three times before my application was picked up.
I was told I would receive feedback by the end of the week. After chasing once the end of the week had passed, I received an email telling me that they were looking for someone whose experience matched the requirement exactly and I had not managed a big enough team - so much for hiring "for capability"....
All in all, a pretty pathetic experience. I literally had to chase these people every step of the way and it still took five months to read a CV and conduct two interviews. I currently manage a recruitment team which turns applications around in an average of five weeks, and yet I'm told I'm not qualified to run this joke of an operation?!? It's hardly a surprise that this role has now been open for six months.