My interview experience with ESO for the Technical Support Analyst II role was genuinely positive. The process was structured and clear, with each stage giving me the chance to showcase my technical skills and approach to customer support. What stood out most was how welcoming and down-to-earth the team was. The hiring manager made the conversation feel natural, and it was clear that ESO values collaboration, problem-solving, and a strong connection to their mission in emergency services. It left me with a great impression of the company culture.