I interviewed twice with the High School Exchange Year division of EF in Cambridge. I started with a 2 hour video interview followed by a 3 hour in person interview. Applied in February and heard back in April for my first interview. Everyone I spoke with a met was friendly and welcoming, however it raised a bit of a red flag for me when towards the end of my video interview, the interviewer began to explain that the job responsibilities included 4 to 6 weeks a year in possession of a customer service duty phone. Having many friends who work in higher education, and residence life I was not unfamiliar with similar responsibilities, however it is highly unusual for this not to be listed front and center in the job description. As a result I had questions about this responsibility and its impact on employees' work/life balance. I found out that the position would require Program Advisors to man the emergency customer service hotline 24 hours a day for 7 day period, but felt that my interviewer seemed a bit put off by my questions about this aspect of the job. Spoke to three people during my second interview and had a brief tour of the office.

Three step interview process with different managers. Casual 1st interview, 2nd with some questions about prior experience, 3rd step about the job offer and some easy task-based questions. That's it.