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      EE

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      Customer Service Advisor Interview

      Aug 14, 2025
      Anonymous employee
      Plymouth, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at EE (Plymouth, England) in Aug 2025

      Interview

      1st - application 2nd - sepia ai interview 5 questions online chat. Sends you feedback. 3rd - telephone interview. Introduction to the job, hours etc more questions about yourself. 4th - in person interview - shown around - listen to some calls - formal interview - part 1 answering questions about the calls you heard. - part 2 a presentation about something you are passionate about or they might not know - part 3 scenario questions

      Interview questions [1]

      Question 1

      What did you hear on the calls? Would you have done anything different?
      Answer question

      Other Customer Service Advisor interview reviews for EE

      Customer Service Advisor Interview

      May 15, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at EE in May 2025

      Interview

      There were 3 stages, online chat, phone interview and face to face interview. I got to the last stage and thought it went really well and was told I’d hear in 24 hours. Turns out I was unsuccessful and honestly I don’t know how cause I have the experience and I got on with the interviewer well.

      Interview questions [1]

      Question 1

      Why do I want to work for EE
      Answer question
      3

      Customer Service Advisor Interview

      Feb 24, 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at EE

      Interview

      A short and informal ten minute phone call conversation. Did not get much time to answer each question before they were moving on to the next one. Felt quite rushed.

      Interview questions [1]

      Question 1

      Why you want to work for them and why they should choose you.
      Answer question
      1

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