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      Merchant Experience Partner Interview

      Feb 17, 2025
      Anonymous interview candidate
      Melbourne
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at DoorDash (Melbourne) in Feb 2025

      Interview

      It was plain and simple. 15 mins call with the HR followed by 3 interviews based on behaviour. It wasn’t very technical maybe because i didn’t apply for a strategy role. My advice would be to prepare scenario based questions based on STAR approach

      Interview questions [1]

      Question 1

      Describe a scenario where you had to collaborate with the other department How do you prioritise things How do you manage negative feedback How do you handle a customer who is frustrated
      Answer question

      Other Merchant Experience Partner interview reviews for DoorDash

      Merchant Experience Partner Interview

      Sep 25, 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at DoorDash

      Interview

      Pre Interview: 30 minutes with HR to determine if they want to consider you for the role First Interview: 30 minutes with person in Merchant Experience Group Second Interview: 30 minutes with manager of higher level within Merchant Experience Group, followed by 30 minutes interview with country director At a certain point, was being asked to provide examples of experiences I honestly did not have because my roles had never allowed much freedom, lest I was OK with strict reprimands and endangering my employment. Regardless, I am feel fine with my interviews and the outcome that I was not offered another interview, nor did I get the job.

      Interview questions [1]

      Question 1

      Several locations of a large chain restaurant is contacting you now due to an error which occurred during onboarding. Explain how you would handle this situation.
      Answer question
      2
      avatar
      DoorDash response
      4y
      Thank you very much for your feedback. We greatly appreciate your perspective on the DoorDash interview process. If you have any additional feedback please email recruiting@doordash.com.

      Merchant Experience Partner Interview

      Jan 4, 2024
      Anonymous interview candidate
      Tempe, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at DoorDash (Tempe, AZ) in Mar 2021

      Interview

      First contact was a phone screen with a recruiter. They emailed me with a spreadsheet proficiency test which was to be completed before the interview with the hiring managers. Interview occurred over Zoom and the interviewers were engaged and fair minded.

      Interview questions [1]

      Question 1

      Describe a scenario where a customer was upset. How did you react and how did you try to resolve?
      1 Answer