I applied in-person. I interviewed at Disneyland Resort (Anaheim, CA) in Jan 2023
Interview
Easy typical interview questions about why you want to work at Disneyland and questions about past customer service experiences. I think they are looking for outgoing and friendly personalities so just have to play that up.
Interview questions [1]
Question 1
Why do you want to work at Disneyland? Have you ever gone above and beyond for a customer? How would you respond to an angry guest? Do you work well in teams?
Had 1 interview, pretty easy and straightforward, they just asked what I did prior to my job and since I already had past experience as a ride operator at Universal Studios Hollywood, I got hired.
They ask you basic costumer service questions but they expect you to be a peppy, upbeat person. If you’re not, then fake it till you make it. The person interviewing me also got very personal with me about her love for Disneyland and I just went along with it even though I feel like she overshared.
Interview questions [1]
Question 1
What would you do if a customer was unhappy with something? What can you contribute to the Walt Disney legacy?
