I applied online. The process took 2 days. I interviewed at Discover (Phoenix, AZ) in Jan 2022
Interview
The first interview was a quick 20 minute phone call. The second interview was a 2 hour long zoom call. The interview process was very straightforward. The two different people that interviewed me were both very nice and friendly.
Interview questions [1]
Question 1
They asked me about previous customer service experiences that I had.
2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each
When you first apply you are sent an assessment to complete. After that you’ll receive an email for a phone interview. If you pass that you’ll have a second interview with the hiring manager. After that, you’ll receive your offer.
Interview questions [1]
Question 1
How does your background align with the role at discover.
Very great interview experience it was two rounds one phone and one video call the recruiter was very pleasant and informative this job had a lot to offer and room for growth