Discover Reviews | Glassdoor.ca

Discover Reviews

Updated Apr 3, 2020

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3.7
75%
Recommend to a Friend
83%
Approve of CEO
Discover CEO Roger Hochschild
Roger Hochschild
160 Ratings
Pros
Cons
  • "As with any call center, it can be stressful to avoid burnout from repetition(in 63 reviews)

  • "no regard for work/life balance(in 50 reviews)

More Pros and Cons
  1. "Reveiw"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Discover full-time for less than a year

    Pros

    Good company to work and learn new things

    Cons

    There is no such cons

    Discover2019-03-19
  2. "Great Work Culture, Less competent compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time for more than 3 years

    Pros

    Great work-life balance. Amazing growth opportunities. Nice people and culture.

    Cons

    Not so competent in compensation.

    Continue reading
    Discover2019-10-28
  3. "great"

    StarStarStarStarStar
     

    I worked at Discover

    Pros

    We had great benefits! the best

    Cons

    if there was a con, low pay

    Discover2016-01-14
  4. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Generous work/life balance benefits, good pay

    Cons

    Located in the suburbs and siloed business units

    Discover2020-04-03
  5. "Nicest people and lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Highest level of trust in people so employees can take responsibilities and know they will be heard. Management is proficient, supporting and almost invisible. Lots of opportunities to grow inside the company Lots of training of any kind available for employees. Remote work Nice and positive environment.

    Cons

    haven't noticed anything. The compensation seems a bit lower, but the rest of the benefits like trainings and remote work worth it anyway.

    Discover2020-03-29
  6. "best department to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Personal Loan Specialist 
    No opinion of CEO

    I worked at Discover full-time for more than 3 years

    Pros

    If you love to talk to people on the phone and work independently, then this is the right job for you. good work culture, good benefits, decent management for the most part (although this will vary depending on your department and direct management), a normal 9-5 without required overt-time like other sales jobs out there. good job security, pretty hard to get fired from this company.

    Cons

    it was nice to have a steady paycheck every 2 weeks PLUS earn incentive as well, but their commission scale is not the best. You can make "decent" money if you exceed your sales goals, but this isn't a job you'd want to do for the rest of your life because frankly, the company isn't the best paying. Marketing department almost never plan out their solicitations too well, and became a train wreck for the few employees who were scheduled.

    Discover2020-03-27
  7. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Loan Specialist in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than 5 years

    Pros

    Great Benefit, positive management, flexible company.

    Cons

    Pay is okay, raises are small

    Continue reading
    Discover2020-03-23
  8. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coach in Newark, DE
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Just fine for a place to work

    Cons

    Time mgmt needs more work

    Discover2020-03-30
  9. "It was alright."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reporting Analyst 

    I worked at Discover full-time

    Pros

    Opportunity to grow because they asked alot of the position.

    Cons

    Did work way above my paygrade.

    Discover2020-03-26
  10. "Great pay, great benefits for a call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Specialist in West Valley City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Discover full-time for less than a year

    Pros

    Value their employees, try to make it more than a call center job.

    Cons

    Call center job. High pressure veiled in fun contests.

    Discover2020-03-08
Found 1930 reviews