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      Inbound Customer Service Representative Interview

      Nov 14, 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Discover in Nov 2021

      Interview

      The interview was relaxed and felt like an actual conversation. I wasn't stressed the whole time. Despite everything, it took them a week after the interview to email me stating they would move on with other candidates. I actually had the experience too, but it's typical of companies to expect the whole world from people.

      Interview questions [1]

      Question 1

      Why are you looking to leave the company you currently work for?
      Answer question

      Other Inbound Customer Service Representative interview reviews for Discover

      Inbound Customer Service Representative Interview

      Feb 27, 2024
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Discover (Chicago, IL) in Feb 2024

      Interview

      It was a breeze especially being able to build rapport with the manager who interviewed me. She also tested me on the spot listening to a caller to give feedback on what I heard and could've possibly done better.

      Interview questions [1]

      Question 1

      Do I have experience with high-volume calls?
      Answer question

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