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      Crocs

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      Customer Service Representative Interview

      Aug 29, 2017
      Anonymous employee
      Erie, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at Crocs (Erie, CO) in Mar 2016

      Interview

      Reviewed my resume. Asked questions to get to know my personality. A staffing agency did the hiring. Ran a background check on me. Asked if I was willing to do a week of training.

      Interview questions [1]

      Question 1

      How would you handle an unhappy customer?
      Answer question

      Other Customer Service Representative interview reviews for Crocs

      Customer Service Representative Interview

      Nov 21, 2015
      Anonymous employee
      Hoofddorp
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Crocs (Hoofddorp)

      Interview

      Introduction of both interviewers and their position and career history with Crocs. Then moving on to personal questions about me, the candidate. I would explain my job history with details relevant to the job, and how I could be a good addition to their team. They gave me positive feedback at the end of the job and told me they'd stay in contact. However, two days later they informed me that they could no longer hire me due to budget concerns. A week later another call followed and they asked me that the budget constraints were cleared up and asked if I still wanted the job.

      Interview questions [1]

      Question 1

      Why would you be a good addition to our CS team?
      1 Answer

      Customer Service Representative Interview

      Feb 25, 2016
      Anonymous interview candidate
      Amsterdam
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Crocs (Amsterdam) in Jun 2015

      Interview

      Interview process very casual. Interviewed by a panel of 4 employers. Asked what I wanted out of the job, long term goals, and a few questions on competency, as job entailed replying to customer queries either via live chat or by telephone. As native english speaker would be dealing with calls from the United Kingdom.

      Interview questions [1]

      Question 1

      What's your biggest strength and weakness?
      Answer question

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