I applied in-person. I interviewed at Coach in Sep 2011
Interview
I interviewed with GM and associate manger at the same time. We all sat on the stockroom area, and they were very nice and friendly. They asked about my background, skills, customer service experience, clientele skills, fashion industry knowledge-who is my favorite designer and so on. Big plus if you speak other languages specially Chinese, or Japanese. Make sure to be compensated very well for your language skills!
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
