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      Co-op

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      Customer Team Leader Interview

      Mar 18, 2021
      Anonymous interview candidate
      Maidstone, England

      Other Customer Team Leader interview reviews for Co-op

      Customer Team Leader Interview

      Jun 4, 2026
      Anonymous employee
      Westerham, England
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Co-op (Maidstone, England) in Feb 2021

      Interview

      Straightforward 5 scenario questions based on work/life history. Store manager seemed happy and said they'd be in touch in a few days. A week later, no response so emailed HR and the usual re-buff I've seen other posters say - "we've sent him an email to chase a decision for you". Another week went by and still no decision, contrary to the Co-ops promise on their website that every candidate will have a recruitment decision given to them. Logged on to their recruitment site and withdrew my application. Disheartening and pretty disrespectful for the Co-op to behave this way towards unsuccessful applicants but then again it's important to recognise that as long as store managers meet their KPI's, they can pretty much run the show according to whim.

      Interview questions [1]

      Question 1

      Give me an example of dealing with a poorly performing member of staff.
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Co-op (Westerham, England) in Jun 2026

      Interview

      Very straight forward, friendly and informal. All conducted at a steady pace and felt that I was able to be myself and come across in a positive way. I also had the chance to chat with some of the staff either side of the interview which was a big plus for me.

      Interview questions [1]

      Question 1

      Which skills do I have which are relevant to the role.
      1 Answer

      Customer Team Leader Interview

      Jan 3, 2026
      Anonymous employee
      Pontypridd, Wales
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Co-op (Pontypridd, Wales) in Dec 2025

      Interview

      I had my interview with a lovely lady named Christine, she made me feel at ease straight away and asked me lots of questions about myself and what I could bring to the role, after going through the booklet and chatting some more I was delighted for her to say I got the job and I can't wait to join the coop team!

      Interview questions [1]

      Question 1

      What i could bring g to the role?
      1 Answer
      1

      Customer Team Leader Interview

      Oct 6, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Co-op

      Interview

      General situation-based questions many about team work. Also why do you want the role and what do you know about coop. Good availabliltu aka flexible hours will help get the job

      Interview questions [1]

      Question 1

      Give me a situation where you worked in a team to achieve a mutual goal
      Answer question