I was interviewed for a customer team member position a few weeks ago, I was called into an interview at the store I applied to after completing the online assessments. I arrived 20mins early to my interview and was called into the interview straightaway after letting the front desk (customer service) know I was there for an interview. The interview took place in the manager's office and lasted for about 15-20mins; the manager printed a booklet and asked questions from it whilst filling the booklet with my answers briefly. He asked about 10+ questions and then took pictures of my passport and national insurance card. After asking about my availability and if I am able to travel to the store early in the morning (5-6 am) he concluded the interview.

Very impersonal. All done online and the logic between what constitutes a good or bad answer is totally unidentifiable. You would have better luck turning up in person and asking if you can hand in your CV and interview in person instead!