After I sent off my application, I was asked to complete a short, Is Co-op Right for You?assessment. Following this, I was contacted by a member of the friendly HR team to arrange a time for a telephone interview. The telephone interview lasted about 15 minutes, I was asked a number of generic questions and finally a competency based question. Having completed this stage successfully I was invited to attend an interview with the area manager. I arrived for the interview on the specified day, only to find that the area manager was not actually available and subsequently it was held by the store manager. It was a very relaxed interview where I was asked a number of competency and scenario based questions which I answered using relevant examples from my past experience, we also has a brief chat about my current role and what made me want to leave to join the Co-op, again this was very relaxed. Overall, a very positive experience and I very much look forward to starting in my new role. Unfortunately having made contact with the area manager on several occasions to discuss the next steps, he was unwilling to meet me in a location that was convenient for both parties and therefore I later declined the offer. Co-op, I suggest that you look into this particular case as this was ultimately the deciding factor for me. Extremely disappointed.