I applied online. The process took 3 weeks. I interviewed at Citi (Concord, CA) in Jun 2013
Interview
Phone Interview
Phone Interview with the Hiring Manager
Personal Interview with Vice-president, Branch Manager
Not difficult at all. Following is the brief on the interview.
Past experience in customer service and sales.
Why Citibank?
Why teller?
Responsibilities of a teller?
Future goals?
How will you sell a credit card to a prospective customer?- Role play
How important are sales to you?
From your past experience, which traits/habits would you like to continue to continue and which ones would you like to change?
What does integrity mean to you?
Why should we select you over everyone else?
What does motivation mean to you?
It ended with a casual chat where I was asked more about myself in personal life like hobbies and things I like to do after work?
The manager was extremely professional and excellent in her approach with me. Looking forward to get an offer from Citibank by next week.
Interview questions [1]
Question 1
Not difficult at all.
Past experience in customer service and sales.
Why Citibank?
Why teller?
Responsibilities of a teller?
Future goals?
How will you sell a credit card to a prospective customer?- Role play
How important are sales to you?
From your past experience, which traits/habits would you like to continue to continue and which ones would you like to change?
What does integrity mean to you?
Why should we select you over everyone else?
What does motivation mean to you?
It ended with a casual chat where I was asked more about myself in personal life like hobbies and things I like to do after work?
The manager was extremely professional and excellent in her approach with me. Looking forward to get an offer from Citibank by next week.
Walked in and waited a few minutes before the interviewer was ready. Sat down and was interviewed. He seemed to primarily want someone that could fluently communicate in a second language due to the population of the area. I was not as fluent as they needed I assume as I was not offered the job.
Interview questions [1]
Question 1
Asked a few questions in a different language about how I would get clients to purchase additional services.
I applied online. The process took 2 weeks. I interviewed at Citi (Gardena, CA) in Jun 2014
Interview
After application received an email to take assessment right after finishing that received a email saying I passed about a week later I get a phone call for an interview
Interview questions [1]
Question 1
Why should I hire you? what to do when you have an irate client?
I applied online. The process took 2 weeks. I interviewed at Citi in Jun 2014
Interview
Two interviews 1st with the branch manager then the district manager. My first interview went great the branch manager was very friendly. They're were about 50 questions all very repetitive mainly "tell me about a time..." type questions. I was invited back for a 2nd interview with the district manager she mainly spoke for an hour about the company's expectations she didn't seem to like me.
Interview questions [1]
Question 1
tell me about a time you went above and beyond your Jon expectation to help a customer?