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      Chase

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      Customer Service Specialist Interview

      May 20, 2022
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Chase (New York, NY) in Feb 2021

      Interview

      It was a great experience. They really dive in on who you are and what you offer. They ask great questions that can be a touch challenging if you don’t take the process seriously

      Interview questions [1]

      Question 1

      What do you do to help others?
      Answer question

      Other Customer Service Specialist interview reviews for Chase

      Customer Service Specialist Interview

      Mar 11, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Chase

      Interview

      It's a one on one interview where the recruiter will pull up the resume submitted and ask questions related to the facts provided on the resume. Afterwards, they will provide some examples of what you'll experience in the workplace.

      Interview questions [1]

      Question 1

      • What skills have you acquired throughout your career? • How do you believe those skills will benefit you in a position with us?
      Answer question
      3

      Customer Service Specialist Interview

      Jul 12, 2017
      Anonymous interview candidate
      Arlington, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Chase (Arlington, TX) in Jul 2017

      Interview

      It was a 40min 1 on 1 interview with a HR manager. We went over my resume then I was asked scenario questions. After that the floor was open to me and any other questions I had.

      Interview questions [1]

      Question 1

      Name a time you had to deal with an angry customer and tell me how did you handle the situation?
      Answer question
      2

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