I applied through a recruiter. The process took 3 days. I interviewed at Centene (West Hills, CA) in May 2023
Interview
I went in for my interview spoke with a very kind man I felt it went well just waiting for a response I felt very comfortable and at ease with the over all situation
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Other Customer Service Representative interview reviews for Centene
I applied online. I interviewed at Centene in Oct 2025
Interview
Quick once my application was submitted, the recruiter reached out within 1 business day to send a video interview link and once that was completed, he sent communication to confirm next steps
Interview questions [1]
Question 1
How comfortable I would be working with various departments and different health plans
Felt like an interrogation... Kept asking the same question just a bunch of different ways. I didn't like the overall feeling And felt uncomfortable. Asked the interviewer two questions at the end and she couldn't properly answer them.
Interview questions [1]
Question 1
Tell me about a time you handled an irritated customer.
Very smooth and very articulate.
Easy question and very friendly.
Also the follow up didn’t take much time, I was given offer very quickly and the communication between the hiring people was on point
