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      Cengage

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      Customer Enrollment Specialist Interview

      Aug 23, 2023
      Anonymous employee
      Floral City, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Cengage (Floral City, FL) in May 2023

      Interview

      I first applied to another role at Cengage and through the interview process with those managers, I knew I wanted to work for the company. Although I wasn't hired for the initial position, my recruiter did an amazing job championing me for other positions that fit my experience, including my current role. Having the experience of going through the interview process for two different hiring managers, it was encouraging to see the uniformity to help prevent bias.

      Interview questions [1]

      Question 1

      Are you familiar with this portion of the company and our products?
      Answer question
      avatar
      Cengage response
      2y
      We’re happy to hear that you had a positive experience interviewing with us! We're thrilled to hear that despite not being selected for the initial role, our recruiter was able to connect you with an opportunity that aligns with your experience and aspirations. We're committed to providing consistent interview experience for all candidates, so I greatly appreciate your feedback about the uniformity in the interview process. Thanks again for sharing your interview experience and we’re so glad that you chose to join us. Best, Kevin Eksterowicz, Director, Talent Acquisition