The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
I applied online. The process took 1 week. I interviewed at CarMax (Roseville, CA) in Aug 2014
Interview
First I was contacted for a phone interview whixj lasted aboit 15 minutes. At the end of the interview I was told the interviewer wanted to set up an in-person interview. We set up the time right then on the phone. Due to the fact that my in-person interview was the same person who did my phone interview I had a second in-person interview directlt after the first. After the last interview I shadowed the office for an hour. This was me "interviewing them". After that I went into a small conference room and was told they would like to hire me. I signed papers and provided the urine sample that day.
Interview questions [1]
Question 1
Give an example of a time when you resolved customer conflict.
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.
I applied online. I interviewed at CarMax (Roseville, CA)
Interview
There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.
