Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CarMax

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: CarMax reviews | CarMax jobs | CarMax salaries | CarMax benefits | CarMax conversations
      CarMax interviewsCarMax Sales Consultant interviewsCarMax interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Sales Consultant Interview

      Mar 27, 2019
      Anonymous employee
      Clackamas, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at CarMax (Clackamas, OR) in May 2016

      Interview

      Very friendly process. Was greeted at buisness office adn directed into nice quite room in back. Met with at least 4 people thorughout process. Before arriving I was informed of the entire process so I knew what to expect. Everyone was very friendly and welcoming. The interview process is given in steps. The more people you meet or longer you are there, the better chance you will be hired. I was offered the job after the interview. Feel free to bring snacks if at lunch time, and politely ask if they mind if you munch. Very easy going. The only slightly more stressful thing is when they ask you do "show" them a vehicle. They are really looking for your friendliness, confidence, and enthusiasm. They don't really care if you know car facts yet or not. They also make you take a long personality quiz on a computer.

      Interview questions [3]

      Question 1

      Tell me about a time when you helped a difficult customer?
      Answer question

      Question 2

      What do you know about CarMax?
      Answer question

      Question 3

      Tell me about a time when you were in a stressful situation and there was a time crunch.
      Answer question

      Other Sales Consultant interview reviews for CarMax

      Sales Consultant Interview

      Jan 15, 2026
      Anonymous employee
      Newark, DE
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CarMax (Newark, DE)

      Interview

      About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"

      Interview questions [1]

      Question 1

      What means the most to you? Money, opportunity, recognition or integrity?
      Answer question

      Sales Consultant Interview

      Jun 12, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at CarMax

      Interview

      Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.

      Interview questions [1]

      Question 1

      Demonstrate a cohesive sales routine to a potential customer.
      Answer question

      Sales Consultant Interview

      May 7, 2025
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at CarMax (Austin, TX)

      Interview

      3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end

      Interview questions [1]

      Question 1

      What is the first part of a customer interaction after the introduction?
      1 Answer