The process took 2 days. I interviewed at CarMax (Duarte, CA) in Feb 2012
Interview
The process seems to be very involved starting with a long online application, followed by a group meeting to meet Managers from several different departments within the company. Then this is followed by a tour of the facility, all the while the group is being told what a great place Carmax is to work. The tour is followed by a computer questionnaire about how honest you are. After the honesty probe there is a one on one interview. Following the one on one I was invited back for a role play that I haven't completed. After I complete the role play I will update my review.
Interview questions [1]
Question 1
In the past what did you do to resolve a difficult issue regarding a customer?
I applied in-person. I interviewed at CarMax (Cypress, TX) in Jul 2025
Interview
I was Interviewed by 3 different managers and was offered the position on the spot. Drug screen done at the end. Completed paperwork and done. Very long process, it took over 3 hours to complete.
I applied online. I interviewed at CarMax (Baltimore, MD) in Dec 2023
Interview
Great People. Kind and very informative. Likes the company, Selling experience.
Best way to approach a prospect
Your comfortably I have the way to present the opportunity to makeyou a better sales person.
Interview questions [1]
Question 1
Selling experience.
Best way to approach a prospect
Your comfortably
Multiple interviews that had the person walking through potential scenarios and how they would handle. Difficult conversations, upselling, and on the spot training. Overall it was a good experience. Very thorough and easy to do all over zoom
