I applied online through the Carmax website. A few days later I was called and Carmax scheduled a phone interview. The phone interview was pretty basic and they made it clear that they wanted it to be more of a conversation rather than an interrogation. The phone interview was pretty quick and easy. I think it's more of a basic screening to make sure you're not a total weirdo. After the the phone interview was done they said they wanted to have me in for a face-to-face interview. A few days later I went to Carmax for the interview. They had me first fill out some basic background questions on the computer. These questions were about past drug use, any crimes committed, etc. After the computer questions they had me speak with someone who just went over my answers to the questions on the computer. Pretty easy and they just want honesty. Once that interview was finished then I had a more normal interview with someone else. They asked 7 or so questions that all focused on learning something. I.E. name a time when you did this, and learned that. Questions like that. It seemed pretty easy as long as you could come up with good real life examples. I thought the interview went pretty well and it felt pretty easy overall. They said they would let me know by the end of the week. (That was on a Monday.) On Friday I called Carmax to see what the status was and they told me they would let me know by Saturday. Saturday morning I received an email from Carmax saying that they decided to pursue other candidates.