Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CarMax

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: CarMax reviews | CarMax jobs | CarMax salaries | CarMax benefits | CarMax conversations
      CarMax interviewsCarMax Business Office Associate interviewsCarMax interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Mercedes-Benz International
      4.0★Compensation and benefits
      avatar
      Localiza&Co
      4.1★Compensation and benefits
      avatar
      Porsche Cars North America
      3.5★Compensation and benefits
      avatar
      FFUN Group
      4.3★Compensation and benefits

      Business Office Associate Interview

      Jan 13, 2012
      Anonymous interview candidate
      Roseville, CA

      Other Business Office Associate interview reviews for CarMax

      Business Office Associate Interview

      Mar 14, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at CarMax (Roseville, CA) in Jan 2012

      Interview

      I had my first interview with CarMax yesterday for a Business Office Associate position that had opened up. This was a group interview, only about 7 people showed up and 3 of them were interviewing for the same position as I was. Everyone was VERY kind. Once everyone had arrived we introduced ourselves after hearing about each of the managers of the departments. After introductions and a short video talking about the benefits of working at CarMax and what CarMax values we got a tour of the whole facility. I didn't realize it was so big! Once we got back we were set up at a computer so that we could take the "Online Interview" which asked things such as "Do you do any type of drugs?" if so, "How often?" etc and other questions about shoplifting, seeing someone else shoplifting, taking money or items from a past employer. It was very easy and you do have to be honest because they do background checks, past employer checks and reference checks. Once completed we went back out to the waiting room and the three department managers split us up and interviewed us. I interviewed first with a young man named Sean, the interview was easy because he asked me questions and would share a story if he could relate. Made me very comfortable. No hard questions either just lots of examples from previous jobs. My second interview was with a woman who I assumed would be my manager if hired. She was so nice! She asked about my jobs and we had a nice conversation about a couple of them. Super nice. After she had asked me some more behavioral questions. She thanked me and told me that someone would give me a call if the manager selected me and a would receive a letter if they did not. Seems promising. Haven't heard back yet but I will be sending a thank you letter regardless, very effective and challenging interview process!

      Interview questions [2]

      Question 1

      Tell me about a time when you went above and beyond the call of duty and helped a co-worker.
      1 Answer

      Question 2

      Describe a time when...
      1 Answer
      1

      Application

      I interviewed at CarMax

      Interview

      The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Business Office Associate Interview

      Mar 9, 2025
      Anonymous interview candidate
      Hillside, IL
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025

      Interview

      You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.

      Interview questions [1]

      Question 1

      How did you respond to difficult customers?
      Answer question

      Business Office Associate Interview

      Oct 3, 2024
      Anonymous employee
      Roseville, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at CarMax (Roseville, CA)

      Interview

      There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.

      Interview questions [1]

      Question 1

      Give me an example of your best customer service.
      Answer question