I applied online. The process took 2 weeks. I interviewed at CarMax in Jul 2016
Interview
First was a phone interview with the head honcho. Just went over my experience and why I want to work there. Second was an online questionnaire just asking general questions about involvement in any crime. Then I was interviewed by the sales manager Rob; who was awesome by the way. Very friendly, and made every step transparent. He just asked scenario questions. After that was the mock sale, the sales manager took notes while I did the sale with an associate acting as the buyer. I was nervous like crazy, but it went okay. After that was done I was asked what I think I did wrong. I pointed out a couple things, and the sales manner have me a lot of very valuable feedvack for improvement. Then I took a drug test and was offered the job on the spot. We then went though paperwork and pay structure. It was a great experience. I start in a few days!
Interview questions [1]
Question 1
Describe when you had to sell a product to someone who wasn't interested?
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Interview questions [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Interview questions [1]
Question 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Interview questions [1]
Question 1
What is the first part of a customer interaction after the introduction?