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      Technical Author Interview

      Nov 18, 2022
      Anonymous interview candidate
      Dublin, Dublin

      Other Technical Author interview reviews for Canonical

      Technical Author Interview

      Feb 3, 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Canonical (Dublin, Dublin) in Oct 2022

      Interview

      As many others have said, the written interview is ridiculous. It is also the first thing you get, before you even get a chance to talk to anyone. They do tell you that you can take a week or two to complete this, but even so, this is a huge amount of work for anyone, especially if you're already in a full-time role. Also, some questions go into asking you about your high school experiences and whatnot. Like... what?

      Interview questions [1]

      Question 1

      - Outline your experience working as a technical author on software products. - What audiences (e.g. developers, customers) in what industry sectors (e.g. telecommunications, science, government) have you written for? - What is the largest, most complex documentation you have contributed to? - What experience have you as an owner of software product documentation? - What have you done that has changed how others - such as colleagues - think about, value or do documentation? - What is your proudest success as a technical author? - What are examples of excellent open-source documentation - what makes them good? - What should software teams do to achieve success in documentation? - Think about the users of documentation. What are the needs they have, that documentation must serve? - How should complex product documentation be structured? - What are some good principles for the on-going maintenance of documentation? - What are the most important insights into the art of documentation that you have gained from your experiences? - Outline your programming experience. What operating systems, development environments, languages are you familiar with? - Would you describe yourself as a high quality coder? Why? - What roles have you had in the development of software products? Which roles have you particularly enjoyed, and why? - Outline any knowledge and experience you have of: large-scale operations, SAAS, DevOps practices; public cloud services and operations; enterprise infrastructure and application management and deployment; Linux operating systems. - Describe any experience you have working in open-source software development. - Do you have any thoughts on how open-source software projects should be managed, to be successful? - Describe any speaking experience at industry events and conferences. - Are you engaged in public discussion, for example through speaking, writing or even social media) about software and technology? What areas of technology do you focus on? - What influence have you had on others (not just your immediate colleagues) in the industry, through your speaking, writing or other work? - In high school, what was your academic performance in different subjects (languages, maths and sciences, humanities, social sciences, arts)? Where were your strengths and weaknesses; what did you enjoy most? - What sort of high school student were you? Beyond your studies, what were your interests and hobbies How do you think you are remembered by your peers? - Can you describe any high school achievements that would be considered exceptional by peers or teachers - or by yourself? - If you completed a bachelors degree or equivalent: which degree and university did you choose, and why? - How did you perform in your degree, and what was your final degree result? (Note that different education traditions around the world use different scoring systems. Please give us additional context so that we understand what your degree result indicates, even if we're not familiar with that particular system.) - What were your extracurricular interests and how did you spend your free time? - What did you have to overcome to attain your successes in education? What are you proudest of? - Can you describe something you did while in education that made a difference to other people? - Can you describe any achievements at university that would be considered exceptional by peers or teachers - or by yourself? - If you could have that time again, what would you do differently? - Outline your thoughts on the mission of Canonical. What is it about the company's purpose and goals which is most appealing to you? What do you see as risky or unappealing? - Who are Canonical's key competitors, and how should Canonical set about winning? - Why do you most want to work for Canonical? - What would you most want to change about Canonical? - What kind of working culture do you want to be a part of?
      Answer question
      3

      I interviewed at Canonical

      Interview

      As others have surely mentioned, it's very long. CV+ Cover letter, then a written interview, then 2 interviews with other team memebers, then a psychometric test, then an HR interview (at which point they ask you for a salary range). And then they rejected with a reason that they could have picked up from the CV at the very start (making me believe that it was probbaly the salary range that they refuse to give). TLDR: Don't waste the time of applicants.

      Interview questions [1]

      Question 1

      Very long written interview with at least 15 questions.
      Answer question
      2

      Technical Author Interview

      May 1, 2026
      Anonymous interview candidate
      Minneapolis, MN
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Canonical (Minneapolis, MN) in Jan 2026

      Interview

      My interview process at Canonical took FIVE months before I ultimately turned them down. tl;dr: Canonical prides itself on having a unique and thorough interview process. It's certainly both of those things, but it's probably not worth it in the end. Here are the details of my ridiculously long journey. I completed the infamous written interview and psychometric assessment, and then had my first interviews with would-be peers about a month later. Ten days after those interviews (which went very well, I really enjoyed talking people who might be future colleagues), I met with a Talent Scientist to assess possible team fit. That was the first time salary range was discussed. I stated my salary range and it sounded like Canonical would be amenable to it. The following week, I was given a written assessment--a "take home test", if you will. It was basically to get an idea of how I would edit and categorize theoretical test documentation, along with creating an example of how I would document a simple real-world procedure. (I was prompted to write technical instructions for making a cup of tea. Yes, really.) After two weeks of radio silence, I was contacted again and I interviewed with the team lead three weeks after the written assessment. This was the fourth person I had interviewed with, and I still couldn't get a direct answer on exactly what position I was interviewing for. I applied for "Technical Author (multiple roles and seniority levels)", and apparently they were still trying to determine my "best fit." Two weeks later, I met with the Staff Product Manager, who finally provided more clarity on the team they were considering me for. That interview went really well and the PM sounded very excited, but that was followed by three more weeks of no response, despite a few emails from me asking for updates. Surprisingly, the person who was my original designated Hiring Lead--this process took so long that they apparently changed leads, but exactly when that happened wasn't very clear--reached out to me for sixth interview. Once again, the interview seemed to go well. The role I was interviewing for finally seemed defined, and Canonical seemed eager to bring me on. And then I didn't hear anything for a full month. Nothing. After my third follow-up email in as many weeks, I assumed I was no longer in the running. But then out of nowhere, the team lead who I had first interviewed with over two months earlier wanted to schedule a call. The email stated "I think we have a good fit here, but it could be hard to meet your salary expectations, so we'll need to look at that closely." During that meeting--almost five months to the day after submitting my written interview--they said that the posted range for my position was about $15k below the range I had discussed with them four months prior, and it would be tough for them to go much higher. Thankfully I had received another offer the day before, and I was finally able to bring the arduous process to a merciful end.
      3

      Technical Author Interview

      Feb 17, 2025
      Anonymous interview candidate
      Bangkok
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Canonical (Bangkok) in Feb 2025

      Interview

      Lengthy written interview with over 30 questions. Aptitude test was fast but challenging. Interviews were scheduled one after the other on subsequent days. Interviewers were polite and asked similar questions to the written interview.

      Interview questions [1]

      Question 1

      What is the most important part of the documentation process for you?
      Answer question