Customer Consultant applicants have rated the interview process at BuildDirect with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Consultant roles take an average of 26 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at BuildDirect overall takes an average of 18 days.
Common stages of the interview process at BuildDirect as a Customer Consultant according to 2 Glassdoor interviews include:
Group panel interview: 40%
Phone interview: 40%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 4 weeks. I interviewed at BuildDirect (Vancouver, BC) in Aug 2016
Interview
A lengthy interview that touched on a number of customer service topics. Went into detail on my resume and cover letter as well as asking about my career goals. I had plenty of time to ask about the company and overall thought it was a good experience for both sides.
I applied online. The process took 3 weeks. I interviewed at BuildDirect (Vancouver, BC)
Interview
Applied and was contacted by Sabrina from HR for a pre-screening interview. Two separate interviews with her, along with two groups of Sales Managers who all took turns asking questions followed in-person at their Downtown Vancouver office
Interview questions [1]
Question 1
How would you deal with someone on the West Coast vs. East Coast? What makes you a good candidate for this position? What is your biggest strength? Biggest weakness? Tell us a time you encountered a difficult situation and how did you deal with it?