I applied online. The process took 3 months. I interviewed at British Airways (Stanley, East Midlands, England) in Nov 2015
Interview
Online application involving English and maths exam based questions if you pass that you get a telephone interview then on to the assessment day. Assessment day was a group task then role play then written task. During role play I had to sell a suitcase which to be honest I didn't think it was particularly relevant. And the written task was to email confirmation of a holiday.
Interview questions [1]
Question 1
Tell me about a time you gave great customer service?
I applied through a staffing agency. The process took 1 day. I interviewed at British Airways (Gurgaon, Haryana)
Interview
Group discussion, personal interview, can give any topic to debate on. Only genuine people get hired. Don't be a flatterer and don't be two faced. Be yourself and don't try to bring other people down, it will only backfire you.
Interview questions [1]
Question 1
Basic questions, communication skills, if you have experience from a big brand, you'll be preferred
I applied online. The process took 2 weeks. I interviewed at British Airways (New York, NY) in Mar 2014
Interview
Was very smooth. Interviewers were very friendly and courteous. They made you feel welcomed. Just relax and put your best foot forward. They made me feel as if I were talking to one of my peers.
Interview questions [1]
Question 1
Name a time you wenT above and beyond for a customer.