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      British Airways

      Part of International Airlines Group

      Engaged employer

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      Related searches: British Airways reviews | British Airways jobs | British Airways salaries | British Airways benefits
      British Airways interviewsBritish Airways Customer Service Advisor interviewsBritish Airways interview


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      Customer Service Advisor Interview

      Nov 19, 2015
      Anonymous interview candidate
      Manchester City Centre, England
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at British Airways (Manchester City Centre, England) in Oct 2015

      Interview

      It was an interactive group assessment in which the assessors will be measuring your performance against a number of competencies. We were asked some causal interview questions and a few things about what we love to do at leisure. At some point we also had the opportunity to interact with other candidates.

      Interview questions [1]

      Question 1

      Role Plays and individual exercises
      1 Answer

      Other Customer Service Advisor interview reviews for British Airways

      Customer Service Advisor Interview

      Dec 28, 2023
      Anonymous employee
      Newcastle upon Tyne, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at British Airways (Newcastle upon Tyne, England)

      Interview

      Pretty laid back interview questions and then a role play which was pretty simple trying to sell a holiday to someone. The interviewer was really helpful and calming in every situation.

      Interview questions [1]

      Question 1

      When have I used my customer service skills
      Answer question

      Customer Service Advisor Interview

      Oct 22, 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at British Airways

      Interview

      First, you have to introduce yourself. With some questions why you could like to work here and finally a role play as a customer service advisor in the travel agency

      Interview questions [1]

      Question 1

      Why you could like to work with BA
      Answer question

      Customer Service Advisor Interview

      Feb 5, 2024
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at British Airways (Gurgaon, Haryana) in Aug 2023

      Interview

      Interviews is easy.There are three rounds. The interviewers basically test your communication skills.There are scenario based questions as well. Please do go through about the company eg The name of the CEO etc.

      Interview questions [1]

      Question 1

      Tell me about your recent trip
      Answer question