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      British Airways

      Part of International Airlines Group

      Engaged employer

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      Related searches: British Airways reviews | British Airways jobs | British Airways salaries | British Airways benefits
      British Airways interviewsBritish Airways Cabin Crew interviewsBritish Airways interview


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      Cabin Crew Interview

      Sep 2, 2018
      Anonymous employee
      Heathrow, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at British Airways (Heathrow, England) in Aug 2018

      Interview

      You apply online which is fairly straightforward. The application will be screened and if its all good you will be asked to complete online testing. I found the testing average, the English part was simple and the time differences and currency was slightly more difficult. You will also have to do a Behavioral Personality Test which was simple enough. If you have been found to be successful you will then be invited to attend the assessment day at Waterside near Heathrow. I was the morning session. I went into the reception area and waited and more candidates showed up. I got talking to them until the lady came to give us our passes and lead us into the assessment center. Once through we had to show all our documents and paperwork and then take a seat. A group of 6 of us were called for the height/ tattoo screening. They took our height, we had to reach into an overhead bin, we had to sit in a jump seat and do a brace position and hold onto the handle and touch the ground. Then they just checked for tattoos and piercings. Once back in reception we waited till everyone completed the first part of the tests. We then got a 20 minute talk on the company. We then had a 1-1 role play and had to read aloud. I then had to go into a group activity which lasted 20 minutes. Once everyone was done we waited outside in the canteen area. After about 30 minutes a few of were told to go to a different room. There was 40 at the beginning and 7 of us made it to the 1-1 interviews. We had to wait for the others to leave . we then sat another verbal/non verbal assessment and straight after I had the 1-1 interview. It lasted about 25 minutes. I was then told I would hear back within a week. I got the email about 8 days later saying I was successful.

      Interview questions [4]

      Question 1

      What does the role of Cabin crew involve?
      Answer question

      Question 2

      Why British Airways?
      Answer question

      Question 3

      How would you feel working in an environment with strict rules and polices?
      Answer question

      Question 4

      Give us an example of outstanding customer service?
      Answer question
      4

      Other Cabin Crew interview reviews for British Airways

      Cabin Crew Interview

      May 8, 2026
      Anonymous employee
      Heathrow, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at British Airways (Heathrow, England)

      Interview

      I applied on January for the cabin crew talent pool (Heathrow), received an email 4 months later to complete the online assessment, I'm now waiting for their response. The assessment was fairly easy, you just have to remember their company values.

      Cabin Crew Interview

      May 4, 2026
      Anonymous interview candidate
      Heathrow, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at British Airways (Heathrow, England)

      Interview

      Submit application on website, attach cv. Once accepted, complete the online assessment within 3 days of receiving the invite. (Maybe Psychometric style and situational judgment) British Airways do change the assessment types so bare in mind.

      Interview questions [1]

      Question 1

      Given random scenarios with a choice of most effective answer to select. The assessment has nothing to do with the job role or the actual airline.
      Answer question

      Cabin Crew Interview

      Apr 9, 2026
      Anonymous employee
      Heathrow, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at British Airways (Heathrow, England)

      Interview

      Starts with a group of about 25 people, then have to do a height and reach test accompanied by reading out a script to one of the interviewers to prove your english speech. Then have a group task with half the group to see how you interact with others. Then half the group are sent home and the other half go through to individual interviews.