Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Best Buy

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Best Buy reviews | Best Buy jobs | Best Buy salaries | Best Buy benefits | Best Buy conversations
      Best Buy interviewsBest Buy Sales Associate interviewsBest Buy interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Sales Associate Interview

      Mar 18, 2011
      Anonymous interview candidate
      Bloomingdale, IL
      No offer
      Positive experience
      Average interview

      Application

      The process took 1 day. I interviewed at Best Buy (Bloomingdale, IL) in Oct 2010

      Interview

      This was my 4th of 4 Best Buy interviews for 2010 for the Chicago west suburbs, in fact my only Best Buy interviews yet. I applied on a regular basis since I at long last figured out that ridiculous (and it IS ridiculous companies are doing this everywhere instead of papered ways that we were taught in HS) personality quiz. I called up Best Buy in Bloomingdale, they told me they are hiring, and the girl on the phone took my name and number and put me on a list of some sort just for calling. I had a 95% hunch I was going to get an inteview, it was a matter of when. The very next afternoon (Saturday October 30) I got a call and they wanted to interview me 3 hours later. I accepted, but had to rush to get ready. Down there, I sit and wait for my name to be called and talking casually with a candidate next to me. I got called, I stood up shook his hand while making eye contact. We did our interview in the labrynth of washer and driers. Interesting place for an interview. I was given a terms of agreement page to sign my initials under each clause. I handed it back to the guy and we started the questioning. Here is a list of questions that I memorized from my previous interviews with Best Buy, which is a good strategy for being better prepared: Tell me about yourself and why you want to work for Best Buy. Tell me little bit more about yourself. Tell me about this [Company Name] you worked for. Are you still employed with them? Describe a time when you went the extra mile to help out a customer. Tell me of a time where you were part of a group or team with a goal to accomplish. Tell me of a time where you had to learn a new skill and there was no one around. Tell me of a time where you had to handle an irate customer and what was the outcome? How do you know when to close a sale? If a customer is looking for a specific movie like "Lord Of The Rings" and it's not available, what alternative would you recommend, and why? (The same kind of question was asked again, but about a video game title "Star Wars"). What sort of behaviors would you bring to a customer when helping them out? Do you have any further questions for me? (Suggestion: ask away!) I did ask questions in concerns of any safty risks, and they mentioned Big Joe (a fork lift). I will admit I found out why I didn't get the job. Now I've always had a tough time landing a job (my first one ever), so I don't entirely know what these managers are looking for, so when they ask me a question where I have to relate to something I never been through, I stumbled struggling for an answer, which results in a "I don't know." During the interview the manager and I were getting friendly, sharing things in common to what people our age enjoyed in the 1990s TV. The interview ended swell, but I still felt that something was going to disqualify me. And that was that. I called a few days later to ask if they were going to go ahead with a second interview. The girl told me that all the people who got call backs by now. That was that. I learned what my mistake was, and I talked to a very nice woman on the phone and I represented myself mentioning the error, my neverending struggle to find work, what procedures I'm taking to return to Best Buy in better condition, and that I still want to be part of the ever-growing success of Best Buy. She seemed very humbled about my phone presentation and said that she will keep me in mind for the next time. I'm still waiting, but with spring approaching maybe something will open up; if these gas prices don't keep going up and the economy doesn't keep tanking. TIP: If you got an application on file, you can try to call the management up, but far often they are not there, don't count on them calling you back if you leave your name and number. For some reason management is having a real tough time lately managing a phone, even if they have something open and you have an application or your name/number given to them. So don't get fustrated and accept the fact that all management, especially the college-age ones are impossible. And keep positive if you don't get the job and remind yourself of what you are made of and the manager doesn't know what he/she turned down.

      Interview questions [2]

      Question 1

      How do you know when it's time to close a sale?
      Answer question

      Question 2

      Tell me of a time where you had to go the extra mile to help out a customer.
      Answer question
      2

      Other Sales Associate interview reviews for Best Buy

      Sales Associate Interview

      May 28, 2026
      Anonymous employee
      Rochester, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Best Buy (Rochester, MI)

      Interview

      It was not too long and was a good process. They asked me about eight questions so that was not bad at all. Just make sure you act professionally and be positive throughout the process is what’s most important of all.

      Interview questions [1]

      Question 1

      Tell me a time when you had an unhappy customer?
      Answer question

      Sales Associate Interview

      Feb 6, 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Best Buy in Feb 2026

      Interview

      Applied for the job online, then immediately got an email to do a video interview within 5 days. There is no interviewer, it's just you responding to the questions on the screen as it records you. It gives you a moment to practice if you want. There are 8 questions. You have 10 seconds to read the question, then 2 minutes to respond. At least you can click the button if you want to continue, giving you time to think or take a breather before you answer the next question.

      Interview questions [1]

      Question 1

      1.) You are working with a customer or co-worker and realize they speak limited English and no one currently working speaks their language. what do you do? 2.) How do you stay updated on the latest technology trends? 3.) Two co workers are discussing something personal on a co worker’s device what would you do in that situation? 4.) Can you tell us about a time you took initiative to learn something new and why? 5.) Due to delays you receive 2 truck shipments at once, you know the team won’t complete it all today. How would you proceed. 6.) What are your Hobbies and past work experience? 7.) Why do you want to work at best buy? 8.) What are your goals and how does your position here at best buy help you achieve that goal?
      Answer question

      Sales Associate Interview

      Feb 24, 2026
      Anonymous interview candidate
      Rutherford, NJ
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Best Buy (Rutherford, NJ) in Feb 2026

      Interview

      It was pretty easy with the integration of the video interview. I was able to get it done in about 15 to 20 minutes at the most which I thought was pretty impressive.

      Interview questions [1]

      Question 1

      Why are you excited to work at Best Buy?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Glentel
      3.6★Compensation and benefits
      avatar
      Future Shop
      3.7★Compensation and benefits
      avatar
      Bestbuy Mobile
      3.6★Compensation and benefits
      avatar
      Miele
      3.3★Compensation and benefits