The process took 3 weeks. I interviewed at Best Buy (Chicago, IL) in Sep 2009
Interview
Applied online-- did online personality test and tried not to sound like a crazy anti-social nut job (basically had to choose answers that a hiring person would want to see, then you get "green lighted"-- then received a phone call from the HR guy within a couple of days. Did a very brief phone interview in which I was asked a few questions like "Why Best Buy?"... He scheduled me for a 1:1 interview which took place with a management trainee. They had a list of questions that consisted of personal background questions, a questions about how to handle sales interactions (how to build a customer relationship)... basically questions to determine if I was capable of genuine social interaction. Interview was maybe 30 minutes? He then said he'd make sure I got called in for a second interview. The HR guy called me back to schedule my second in person interview with the floor manager. That was a little harder, but nothing too tough.. Definitely needed to have some questions prepared. They want to see that you can sell yourself. So after that I was told I'd have a THIRD interview scheduled with the General Manager... so finally went back for that. This was a little more hardcore. Again, nothing too difficult, just your normal interviewing preparation required. In each round of interviews they had a list of set questions to ask. Then I think they have a rubric for how you answer the questions. If you get a certain amount of points then you pass to the next interview? Anyway, they offered me a position at the end of the third interview. I wanted full time but they offered part time.
Interview questions [1]
Question 1
How do you go about building a relationship with a customer?
Super Basic Questions based on customer service. Just answer honestly and show customer service skills and how you add value to the team. Good first job. Interview with hiring manager.
It was a great experience when I got interviewed at Best Buy for the job that they were offering. It went very very well. The manager was great and very easy to talk to. I enjoyed how easy they were to talk to.
Friendly and in depth with your preference, clear timeline of the hiring process, explain their expectation upfront and clearly. No skill test is involved. Basic knowledge of the field you are interested in is needed.
Interview questions [1]
Question 1
Which department I am most and least interested in and why.