Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Barclays

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Barclays reviews | Barclays jobs | Barclays salaries | Barclays benefits | Barclays conversations
      Barclays interviewsBarclays Complaints Handler interviewsBarclays interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      TD
      3.6★Compensation and benefits
      avatar
      RBC
      3.6★Compensation and benefits
      avatar
      Scotiabank
      3.7★Compensation and benefits
      avatar
      CIBC
      3.6★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Complaints Handler Interview

      May 1, 2026
      Anonymous interview candidate
      London, England

      Other Complaints Handler interview reviews for Barclays

      Complaints Handler Interview

      Jul 31, 2025
      Anonymous employee
      Sunderland, North East England, England
      Accepted offer
      No offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Barclays (London, England) in Aug 2025

      Interview

      Face to face interview in the Canary Wharf office. I had to spot errors in a written document and then write a response to a hypothetical complaint. I did the interview along with two other internal candidates (I was external).
      Positive experience
      Average interview

      Application

      I interviewed at Barclays (Sunderland, North East England, England)

      Interview

      It involved online tests and face-to-face interview. They seemed happy and confident with people who have previously worked in the banking/finance sector. Use the STAR method to respond to situational questions

      Interview questions [1]

      Question 1

      Why do you want to join Barclays and why this role?
      Answer question

      Complaints Handler Interview

      Jun 12, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Barclays in May 2023

      Interview

      The process was seamless. The interviewers were nice, warm, and friendly. The process had three stages: online assessment, phone interview, and in-person interview. At each stage of the interview process, adequate feedback was provided. This made the process easy to follow and candidate friendly.

      Interview questions [1]

      Question 1

      What is empathy and how can you show empathy in customer relations?
      Answer question
      3