The interview process wasn’t too bad pretty simple easy. depends on what role you’re trying to get the questions can be tedious if you’re going for collections it might be a simple behavioral interview questions. If you’re going for something higher up might be a lot more descriptive so just be aware of that.
I applied online. The process took 2 weeks. I interviewed at Bank of America (Tampa, FL) in Nov 2011
Interview
Everything went well except for the fact that the hiring manager I was to meet with for my 1:1 interview went home. I flew in that day just for interview so I was a bit annoyed that he was not there. I did however meet with another manager who was wonderful.
Interview questions [1]
Question 1
Name a time when you have to go above and beyond for a customer. How did you accomplish this and what was the outcome?
I applied online. I interviewed at Bank of America
Interview
Interview process included 3 interviews
One with recruiter and two with managers
Questions weren’t too difficult
Did a good job of going over what it takes to be successful in the role.
Interview questions [1]
Question 1
They asked me to role play a sale as if I was in the role
I applied online. The process took 1 week. I interviewed at Bank of America (Los Angeles, CA) in Nov 2021
Interview
The process was easy. The recruiter and hiring managers communicated quickly. The actual interview was about fifteen minutes. I had two different phone interviews. After that I waited about three days before the recruiter contacted me and presented an offer.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer