I applied online, and about 3 weeks later I received a call from a staffing recruiter. She asked me a few questions about the position and my work history and then informed me of the interview date. There was going to be a group interview with about 20 different candidates, all applying for the same job title, but different locations. 3 days later, it was time for the interview, in the group setting with 2 men, the banking center manager, and a recruiting manager. We were told to dress professional, and bring a copy of our resume. We were given an availability sheet to sign, and then we were informed on the job qualifications, the bank's brand and brief history, as well as their culture and values. The recruiter asked each of us the following questions: 1. Give a 30 second summary of our resume(including school,age,work history and any other details),as well as why we think Bank of America would benefit from our experience, whether or not we had any banking experience, and what our career goals were. 2. Give a detailed SPECIFIC time where we went over and above for a customer. 3. A detailed SPECIFIC time where we were able to recommend additional products to a customer by uncovering needs. 3. A role play with the manager about how to greet and sell products to customers in a fake banking situation. Tips: Dress EXTREMELY professional (jacket, closed toe shoes) and very conservative. SMILE a lot...the Teller role and all bank positions are very friendly. Be confident, speak up first and try to be as detailed as possible. Be ALL ABOUT the customer service.** This is the number one thing they look for** and also ask personalized questions as often as you can, especially in the role play. 2 days after my group interview I was set up on another interview in the actual bank location I was applying for with the banking manager and the assistant, which then I was offered the job.