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      BMO Financial Group

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      Peronal Banking Associate Interview

      Aug 27, 2019
      Anonymous interview candidate
      Winnipeg, MB
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Winnipeg, MB) in Aug 2019

      Interview

      I applied online. Then a few days later got an email from HR scheduleing a telephone interview. I did the phone interview 3 days after. The lady over the phone was so nice and facilitating. Asked me 5-6 behavioural questions and it was pretty straightforward. The entire telephone interview took about 30 minutes. Same day afternoon I got a phone call from the branch and asked me a time for face-to-face interview. I met with the Branch Manager. The manager was nice and professional. The interview took about 30 minutes as well. I'm still waiting for their feedback so don't know the result yet.

      Interview questions [5]

      Question 1

      Tell me a time you went above and beyond for a customer
      Answer question

      Question 2

      Tell me a time you solved a customer complaint/How to handle difficult customer
      Answer question

      Question 3

      Describe a situation where you need to fix a problem that is beyond your authority.
      Answer question

      Question 4

      How do you meet/exceed your sales goals?
      Answer question

      Question 5

      How are you comfortable using technology?
      Answer question