I applied online. The process took 5 days. I interviewed at BMO Financial Group (Mississauga, ON) in Apr 2019
Interview
The person who interviewed me, Juanita- kind of condescending, made me feel uncomfortable. I wanted to leave the interview after a few minutes in. She wanted to role play a feel scenarios, but they were only applicable if you've had call centre/banking experience.
Interview questions [2]
Question 1
What steps would you take if a customer lost their credit card on vacation?
Cv screening then follow up email interview then teams video calling then they will just send offer nothing much, the interview process is relatively easy but annoying so i dont really enjoy it
I applied online. The process took 1+ week. I interviewed at BMO Financial Group (Montreal, QC) in Mar 2022
Interview
Concise questions.
Clear and straight to the point.
Some question examples:
- What to do when a customer keeps calling and is not happy? -> Asks what they expect
- How did you positively contribute to customer relations in your past job?
Answer any questions I asked about the job.
Interview questions [1]
Question 1
- What to do when a customer keeps calling and is not happy?
I applied online. I interviewed at BMO Financial Group (Mississauga Valley, ON) in Sep 2019
Interview
more like a job fair, around 50 people get there and get a number wait for the interview.
resume and id are required and the interview takes around 20 mins,
It is an 1-1 interview but with very noise envorment.
Interview questions [1]
Question 1
tell my your best experience of an offered service