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      BMO Financial Group

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      Customer Service Representative Interview

      Nov 18, 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 2 days. I interviewed at BMO Financial Group in Feb 2011

      Interview

      got hired from a recruiting agency. helped by pointing out what the bank looked for. essentially people who like to talk on the telephone with clients and are willing to help them. need to have great multitasking abilities and also be courteous over the phone. need to have the will and drive to sell products.

      Interview questions [1]

      Question 1

      strengths and weaknesses, previous experiences
      Answer question
      1

      Other Customer Service Representative interview reviews for BMO Financial Group

      Customer Service Representative (CSR) Interview

      Jun 1, 2026
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at BMO Financial Group (London, ON)

      Interview

      Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.

      Interview questions [1]

      Question 1

      Tell me about yourself. What made you want to apply.
      Answer question

      Customer Service Representative Interview

      May 13, 2026
      Anonymous interview candidate
      Thornhill, ON
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at BMO Financial Group (Thornhill, ON)

      Interview

      Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)

      Customer Service Representative (CSR) Interview

      Apr 1, 2026
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at BMO Financial Group

      Interview

      1-on-1 with assistant branch manager. Why do you want to work at a bank? Behaviour questions, like what would you do if you made a mistake. Tests your language abilites like Chinese.